SPECIAL LAWN FORCESLawn Mowing DivisionTerms of Service
Effective date: applies to all bookings made with Special Lawn Forces. Open Monday – Sunday, 7 Days a Week.
1. Our Services
Special Lawn Forces provides lawn care, garden care, weed control, hardscaping, tree services, and lawn maintenance ("Services") to residential and commercial customers. Services can be booked as a one-off visit or on a recurring schedule, with no long-term contract required.
2. Hours of Operation
We operate Monday through Sunday, 7 days a week. Standard visits are scheduled during daylight hours; exact arrival times may vary based on route and weather. We'll do our best to notify you of any significant delays.
3. Quotes & Pricing
Quotes are provided free of charge and are based on the information and property details you supply (photos, address, lot size). Final pricing may be adjusted if the property condition on arrival differs materially from what was described. We'll always confirm any price change with you before proceeding.
4. Access to Property
You do not need to be home during a scheduled visit, provided we have clear access to the areas being serviced (e.g. unlocked gates, no obstructions). If we're unable to access the property at the scheduled time, the visit may be treated as completed for billing purposes and rescheduled at an additional cost.
5. Weather & Rescheduling
We do not mow or perform yard work in unsafe or heavy-rain conditions, as it produces a poor result and can damage the lawn. If weather prevents a scheduled visit, we will contact you to arrange the next available appointment at no extra charge.
6. Cancellations
You may cancel or reschedule a one-off or recurring visit at any time with no penalty, provided reasonable notice is given (ideally 24 hours ahead) so we can adjust our route.
7. Payment
Payment is due upon completion of each visit unless otherwise agreed in writing (e.g. for recurring monthly billing). Accepted payment methods will be confirmed at the time of booking.
8. Satisfaction Guarantee
If you're not satisfied with the quality of a completed visit, let us know within 48 hours and we will return to address the issue at no additional charge.
9. Liability
While we take care to avoid damage to property, sprinkler heads, hidden objects, or landscaping features, we ask customers to flag any fragile or hidden items in the yard ahead of a visit. Special Lawn Forces carries liability coverage for damage resulting directly from our work.
10. Changes to These Terms
We may update these Terms of Service from time to time. Continued use of our Services after changes are posted constitutes acceptance of the updated terms.